steps to enjoy your trip with TMate

1. Find Trip and the guide service

   You can find trip information by searching map around where you are or the trip list with filtering by keywords such as a place name. And some trips have the video chat guide service as you see a smartphone icon on the trip information.

2. Apply for the guide service

   Once you find a trip you are interested in, you can check the available schedule to make the reservation. If there is no suitable schedule or any concerns, you can ask the TMate Master (Master) by sending a message in Inquiry before booking.

3. Enjoy the video chat guide！

   When it’s time to start, you start the video chat on the application to connect with your Master who support your trip and explain the spot whenever you would like to get.
   Please enjoy talking with your Master. 
   
   Note: * Internet connection is required for the service. Please get a SIM card for your smartphone in advance.
   
   
   Please check “User Guide” below how to operate the application.

＜Image of video chat guide＞