Privacy Policy

Privacy Policy of TMate. Inc.

Article 1. (General Provisions)
1-1.	“TMate. Inc.” (hereinafter referred to as “the Company”) respects the privacy of users of web services that the Company operates (hereinafter, “the service that the Company operates” is referred to as “the Service”, and “user of the Service” is referred to as “Users”) and exerts extreme caution in managing of Users’ personal information and information which relates to Users’ privacy other than personal information (hereinafter “both personal information and information which relates to privacy” are referred to as “Privacy Information”).
In addition, hereinafter this “Privacy Policy of TMate. Inc.” is referred to as “This Policy”.
1-2.	The Company both abides by “Act on the Protection of Personal Information” of Japan (hereinafter referred to as “the Law”) and other regulations relevant to the Law, and handles personal information collected from Users.

Article 2. (Agreement to This Policy, Withdrawal of Agreement)
2-1.	When User provides his/her Privacy Information to the Company for reason that he/she inquiries to the Company, etc., he/she shall both read carefully and agree with all provisions of This Policy.
2-2.	User is able to withdraw his/her agreement to using of Privacy Information by the Company at any time.
2-3.	The agreement and the withdrawal of his/her agreement of This Article shall be by method that the Company specifies.

Article 3. (Privacy Information Collected by the Company)
3-1.	The Company collects and acquires the following information from Users.
(1)	Information that he/she provides to the Company by inputting inquiry form, etc.: including name, information relevant to the inquiry, mail address, age or the date of birth, etc.;
(2)	Information that the Company collects from Users by using IP-address, access log, traffic analysis tools, etc.: including information relevant to connection environment such as devices, OS, browsers, etc., information relevant to his/her action history or browsing history, etc., information relevant to his/her preference such as purchased products or browsed products, and cookie information (these information does not contain personally identifiable information);
3-2.	The Company collects Users’ Privacy Information by just and legitimate methods, and not by illegal methods that is contrary to Users’ will.

Article 4. (Purpose of Use of Privacy Information)
4-1.	The Company uses Privacy Information collected from Users for the purpose of operation of the Service. Main purpose of use is as follows.
(1)	To charge usage fee, or to calculate fee;
(2)	To provide to TMate Master for the purpose of implementation of Guide Service;
(3)	To implement questionnaire, prize competitions, campaign;
(4)	To research, aggregate, and analyze for marketing;
(5)	To respond to troubles, or to maintain the systems;
(6)	To develop or provide advertisement, and to check the result of the advertisement;
(7)	To provide technical support, or to respond to an inquiry, etc. from Users;
(8)	To prevent illegal acts or acts that may be illegal;
(9)	To respond to conflict or lawsuit;

Article 5. (Provision of Personal Information to Third Party)
5-1.	In the case where the Company discloses or provides User’s personal information, the Company both discloses the counterparty and contents of information of disclosure to User and obtains User’s prior consent. Except as stipulated by laws and regulations, the Company does not provide or disclose Privacy Information to any third party without the Users’ approval or permission.
5-2.	In the case where the Company outsources treatment of Users’ personal information to third party, the Company makes necessary and appropriate supervision to the outsourcing contractor based upon the Law.
5-3.	In the case where the Company either provides the Service through platform of the service that third party operates (hereinafter referred to as “External Service”), or places advertisements and distributes the application by using External Service, the Company may share Users’ personal information with the operator of the External Service. In this case, privacy policy of the operator of the External Service shall be applied to treatment of personal information in the External Service.
5-4.	In the case where the Company transfers either its business through merger, division, etc. or all or part of the Service to a third party, the Company may transfer Users’ personal information, etc. relevant to the Service to the third party. In this case, the Company both discloses information about counterparty and date of the transferring to the Users, and does not provide personal information of users who does not agree with the transferring.

Article 6. (Managing, Retention Period of Privacy Information)
6-1.	The Company manages Privacy Information provided or disclosed from User closely during he/she uses the Service.
6-2.	In the case where the Company no longer needs to use Privacy Information that the Company stores, the Company makes an effort to delete the Privacy Information with no delay.
Therefore, the same shall apply to the case where User requires the Company to delete his/her Privacy Information.

Article 7. (Claim to Inquiry, etc. by Users)
7-1.	User is able to claim to inquiry, to disclose, to adjust, to add, to delete, or to suspend to use his/her Privacy Information against the Company. 
7-2.	The claim of previous section shall be by method that the Company stated. Also, the claim shall be only by User himself/herself, his/her legal representative (if User is a minor), and agent who authorized by him/her about the claim.
7-3.	In the case where the Company receives the claim of section 7-1, the Company confirms the User's identity and responds to the claim within a considerable period.
However, if the Company decides not to deal with the claim, the Company notifies him/her accordingly.

Article 8. (Using of Analytical Tool, etc.)
8-1.	The Company collects the Privacy Information by using analytical tool such as Analytics, etc. In addition, a part of advertisement displayed on Website related to the Service uses behavioral targeting advertising system that third party provides and that is using cookie. In addition, when the Company provides the Service by using any of services that Google, Inc. (hereinafter referred to as “Google”) provides such as Analytics, AdSense, Google Map API, etc., Google Privacy Policy shall be applied to the services that Google provides.
About Google Privacy Policy, see below.
8-2.	User is able to refuse collection of his/her Privacy Information by the Company or to hide or remove the behavioral targeting advertising either 1) by disabling cookies in his/her browser, or by opting out via the webpage which is associated with the analytical tool or the behavioral targeting advertising.
8-3.	User shall take self-responsibility for the change of setting, etc. of previous section, and the Company assumes no liability and responsibility for all damages arising from his/her change the setting, etc.: such as occurrence of disappearance of all or part of information about the Service.

Article 9. (Change of This Policy)
9-1.	The Company is able to modify This Policy in the judgment of the Company. In the case where the Company modifies This Policy, except the case of urgency, the Company preliminarily notifies accordingly to Users by method that the Company judges suitable.
9-2.	Modification of This Policy should become effective immediately when the Company uploads the updated This Policy on the Website related to the Service.
9-3.	If User is unable to agree with modified This Policy, he/she is able to claim to delete his/her Privacy Information against the Company by method stated in Article 7.

Article 10. (Jurisdiction/Governing Law)
10-1.	This Policy is governed by and construed in accordance with the Laws and regulations of Japan.
10-2.	In the case where dispute among User and the Company arising association with This Policy, User shall acknowledge and agree that Yokohama district court shall have competent and exclusive jurisdiction for the first instance.
10-3.	Translations of the Japanese version of This Policy shall be provided for Users’ convenience only. If difference or contradiction between the translation versions and the Japanese version exists, the Japanese version of This Policy shall prevail.

Article 11. (Chief Administrator)
11-1.	The Company appoints the following person to be Chief Administrator of Personal Information, and tries to manage Personal Information appropriately and to improve enforcement of policies related to protection of Personal Information continuously. In addition, the following person should be the contact both for inquiry or advisement about Personal Information and for the claim of Article 7 at the Company.

Operator of the Service: TMate. Inc.
Desk for Inquiry: Personal Information Desk
Address: 1077-2, MiyanoJoyachi, Satsuma-Cho, Satsuma-Gun, Kagoshima-Ken, Japan
E-Mail Address:
Method of the claim for disclosure, etc.: by Postal or by email
(Claim by Inquiries etc. other than Japanese may take time until replying.)

Establishment Date: January 25th, 2017
Revision Date: November 3rd, 2017
Revision Date: December 20th, 2018